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FAQ

Frequently Asked Questions

Who are we?

We are a startup based in Toronto. Our goal is to sell the highest quality, best value seafood to residents in Canada

How do we buy seafood products?

You are able to buy from our online shop, or contact us with a personal message or call.

How do I prepare Sea Cucumbers?

There are many websites for seacucumber recipes, however we provide a basic preparation recipe here – Check blog

How long will my order take to get to me?

Our orders are delivered via Canada Post, an estimated delivery time will be 5 business days from placing your order.

My product is damaged. What do I do?

We accept refunds based on defected products, or delivery issues. However if the sea product was damaged during preparation, we will not be able to help you. Please see here(blog post) for how to prepare our seafood properly.

Have a question that’s not on this list? Contact Us!

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